Privacy Policy

Taylor Medical Reports (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information we collect

We may collect and process the following types of personal data:

Information you provide directly:
- Name
- Contact details (email address, phone number, address)
- Information submitted via forms on our website
Information collected automatically:
- IP address
- Browser type and version
- Information about your visit (pages viewed, time on site, navigation)
- Cookies (see our Cookie Policy)
Sensitive information (if applicable):
- Any medical or health-related data you provide voluntarily through reports or communications with us.

2. How we use your information

We use your personal data to:

Provide our services and fulfil your requests
Communicate with you regarding enquiries, reports, or updates
Process payments (if applicable)
Improve our website and services through analytics
Comply with legal or regulatory obligations

We will only use your information where we have a lawful basis under data protection law (e.g., consent, contractual necessity, legal obligation, legitimate interest).

3. How we share your information

We do not sell or rent your personal data. We may share your information with:

Service providers who support our business operations (e.g., IT hosting, analytics)
Regulatory bodies or law enforcement if required by law
Professional advisors such as legal or accounting services

Any third parties are required to keep your information secure and use it only for the agreed purposes.

4. Data storage and security

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
Data is stored securely on servers within the UK/EEA (or in jurisdictions with adequate data protection safeguards).
Sensitive medical information is handled with strict confidentiality.

5. How long we keep your data

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law/regulations.

6. Your rights under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your data (where applicable)
Restrict or object to processing of your data
Request transfer of your data to another provider (data portability)
Withdraw consent where consent is the legal basis for processing

To exercise these rights, please contact us using the details below.

7. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

8. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Please check this page regularly for updates.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: taylormedicalreports@proton.me